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Privacy Policy



Maintaining the privacy of your information is important to Olympia International, Inc. and its subsidiaries (“Olympia International,” “we,” or “our”). This Privacy Policy describes how we collect, use, and store personal information that users (“you” or “User”) provide to us through websites and/or mobile applications (collectively, “online sites”) operated by us.  


By using our online sites and/or submitting your personal information to us, you are accepting the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our online sites and/or provide us with your personal information.  


We reserve the right to make changes to this Privacy Policy at any time. If any such changes impact the way we collect or use your personal information, those changes will be posted in this Privacy Policy and the effective date will be noted. We encourage you to regularly review this Privacy Policy to make sure you are aware of any changes and how your information may be used.  If at any point we decide to use your personal information in a manner materially different from that stated at the time it was collected, we will notify Users by email or via a prominent notice on our website and where necessary, we will seek the prior consent of our Users.


Collection of Personal Information


To simply browse our online sites, we do not ask you to provide any information.   However, if you wish to participate in any of the features and services our online sites have to offer, we may ask you to provide certain personal and/or demographic information such as your name, mailing address, email address, telephone number, credit card information (“personally identifiable information”) and/or your date of birth, age, gender, habits and preferences, usernames, and passwords when such information is tied with your personally identifiable information (collectively, “personal information”).   Personal information is only collected with your consent (i.e., if you knowingly provide it to us) and usually take the form of (1) online registration or sign-up; (2) surveys or polls; (3) product purchase transactions; (4) feedback, questions or comments through our “Contact Us” form and; (5) any other request that requires the submission of personal information.  


Security of Personal Information


Olympia International adopts all necessary and appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, use, alteration, disclosure or destruction of your personal information, username, password, transaction and credit card information, and data stored on our online sites.


Use of Personal Information


Generally, all information collected is used for the purpose for which you submitted the information to us or as otherwise identified at the point of collection or in this Privacy Policy. For example, if you sign up for a product warranty registration or purchase a product on our online sites, the information you provide is used to offer you the notices, benefits and privileges that typically come along with the specific registration or transaction. Similarly, if you contact us via an online contact form, your information is used to process and respond to your inquiry or comment.


When registering or providing information on our online sites, you may also be given the option (through a check box or otherwise) to have your information used for an activity or service different from the primary activity or service that you are requesting. For example, if you are registering for a product warranty or purchasing a product, you may also be able to sign up for newsletters, alerts, or promotions from other third party websites or Olympia International products.


We may also use your personal information for our internal marketing and demographic studies so we can constantly improve, personalize, and customize the products and services we provide you and to better meet your needs. This may include occasionally combining, updating, or otherwise enhancing the personal information collected through our online sites with data we receive from outside records or third parties.


Generally, we retain your personal information for as long as your account is active or as needed to provide you the services requested. If you request that we no longer use your personal information to provide you services (e.g., opt-out of receiving email), please call us at 310-233-2950; email us at or send us a letter at 19600 S. Vermont Ave, Torrance, CA 90502. Please note that your personal information will be retained for a reasonable period of time and as necessary to comply with our legal and regulatory obligations, resolve disputes, enforce our agreements, and similar records management purposes.


The following provides additional information about certain features on our online sites:


  • Newsletters and Email:   If you provide us with your email address and/or mailing address for a specific service or communication, such as a product warranty registration or purchase transaction, the information you provide will be used to send you the requested information or related newsletters and communications. In addition, you may receive communications introducing you to other Olympia International brands or websites. We may also use your email address to send you transactional or administrative communications (e.g., confirmation email when you sign up for, or unsubscribe from, a specific registration or activity, notices about updates to our Privacy Policy, or other related online changes).


  • Surveys and Polls: There are two types of surveys or polls that may be conducted on our online sites. One is where demographic or survey information (e.g., age, gender, household information, and other interests, etc.) is requested and the information is not linked to any personal information about you. In other cases, such as during product warranty registrations, we may collect this same information and combine it with your personal information.



Disclosure of Personal Information


We will not use your personal information for purposes that are different from those stated in this Privacy Policy unless we ask your permission to do so. In addition, we will not share your personal information with third parties who are not affiliated or partnered with us unless you have chosen to receive specific information and the fulfillment of such request requires the sharing of your personal information, or the sharing is with a service provider as described below.


  • Disclosure Within Olympia International and to Our Service Providers: We may share your personal information with our employees, agents and contractors who have a legitimate business reason to obtain access to your personal information.   We may share your personal information with outside contractors or agents who help us manage our activities (such as websites, mailing lists, etc.), but they may only use your information to provide us with a specific service and not for any other purpose.


  • Business Partners and Joint Promotions: From time to time, we may run a joint or co-sponsored program or promotion on our online sites with another third party company or organization. As part of the program or promotion, we may collect and process your personal information. If your personal information is being collected by (or is shared with) a company other than Olympia International as part of such event, we will let you know at the time your personal information is collected.


  • Legal Authorities and Business Transfers: Without necessarily providing you with a choice, we may have to disclose your personal information to comply with the law or other legal process, to respond to any claims, or to protect the safety or rights of Olympia International, its customers or the public. In addition, in the event of a sale, merger or transfer of all or part of Olympia International to another company, the acquirer would have access to your personal information, subject to applicable law. Similarly, if permitted by and done in accordance with the law, personal information may be transferred as part of a corporate reorganization, insolvency proceeding, or other similar event.  


  • Aggregation and Use of Personal Information. Your personal information may be aggregated and analyzed to enable us to develop targeting marketing programs and services. In addition, we may share aggregated demographic or survey information with third parties, but this information is anonymous and does not contain your personal information.


User Choice Regarding Access, Use and Modifications To Personal Information


  • You always have the option not to share your personal information with us. However, if you choose this option, you may not be able to participate in certain activities or features on our online sites and it may limit the services and special offers we can provide you.


    • If you do not want to receive newsletters, announcements, or other communications from our online sites, you can please email us at or send us a letter at 19600 S. Vermont Ave, Torrance, CA 90502.  


  • Every e-mail communication we send to you will provide you with the option to unsubscribe and discontinue receiving all or certain communications. Simply following the directions provided in the email.


    • If any of the options above are not available or accessible to you, please call us at 310-233-2950; email us at or send us a letter at 19600 S. Vermont Ave, Torrance, CA 90502. 


Please note that if you participated in a program that involved a third party, and you agreed to receive future communications directly from the third party, you will need to contact the third party directly to opt-out from such communications.


Third Party Websites/Links


Our online sites may contain links to other websites. If you follow one of those links, you may be leaving our online sites and entering a site that is not under our control. We do not accept any responsibility or liability for misuse of any information submitted or collected on a site outside of our control.   Because this Privacy Policy sets forth only our privacy practices, it does not describe the privacy practices of third parties, even when you link to their websites through our online sites and/or if those websites or third party’s communications are co-branded with Olympia International.      We recommend that you always check the applicable privacy statement of non-Olympia International sites and companies requesting your personal information.


Collection of Data From Children


Our online sites are for general audiences and we do not knowingly collect personal information from children under the age of 13. If we learn we have collected personal information on a child under the age of 13, we will delete that data from our systems.  


Contact Us


If you have any questions, complaints or comments regarding this Privacy Policy or our information collection practices, please contact us by writing to 19600 S. Vermont Ave, Torrance, CA 90502 or sending an email to: or calling 310-233-2950.


Copyright @ 2015 Olympia International, Inc.

This policy was last modified on 05.22.15